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Shiga Palace Hotel
Shigakogen Kumanoyu Hotaru Onsen, Yamanouchi, Nagano 381-0401 - Japan
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Hotel Policies

These are general hotel policies for Shiga Palace Hotel. As they may vary per room type; please also check the room description.

Important InformationPlease inform Shiga Palace Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Accepted Credit CardsAmerican Express. Visa. Euro/Mastercard. Diners Club. JCB.

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A 5-minute walk from Kumanoyu Ski Resort, Shiga Palace Hotel offers a public 24-hour hot-spring bath and a buffet featuring various cuisines. Free Wi-Fi is available at all rooms and ski equipment rentals are provided on site.

Check infrom 17:00Check outuntil 10:00

Hotel Facilities

General • Designated smoking area
• Facilities for disabled guests
• Family rooms
• Heating
• Lift
• Non-smoking throughout
• Shared lounge/TV area
• Shuttle service
• Shuttle service (surcharge)
• Street parking
• Toilet with grab rails
• Wheelchair accessible
Activities • Gift shop
• Hiking
• Hot spring bath
• Mini-market on site
• Shops (on site)
• Ski equipment hire (on site)
• Ski pass vendor
• Ski school
• Ski storage
• Skiing
Services • 24-hour front desk
• Fax/photocopying
• Fruits
• Kid-friendly buffet
• Lockers
• Luggage storage
• Newspapers
• On-site coffee house
• Restaurant
• Restaurant (buffet)
• Safety deposit box
• Vending machine (drinks)
• Wine/champagne
Internet • WiFi available in all areas
Accommodation • Bath
• Bath or Shower
• Bathroom
• Bidet
• Fan
• Flat-screen TV
• Free toiletries
• Heating
• Refrigerator
• Seating Area
• Shared Bathroom
• Shower
• Telephone
• Toilet
• Toilet paper
• Wake-up service
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