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Ruthin Castle
Castle Street, Ruthin, Denbighshire LL15 2NU - United Kingdom
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Hotel Policies

These are general hotel policies for Ruthin Castle. As they may vary per room type; please also check the room description.

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Welcome to Ruthin Castle,

A magical Welsh hotel with mediaeval roots dating back to the days of Edward I.

Set within acres of woods and parkland a little over 20 miles from Chester, in an area of outstanding natural beauty, Ruthin Castle is a truly romantic hotel steeped in history. The castle dates back to the legend of King Arthur with notable owners including King Edward I, Henry VIII and Elizabeth I. Book a stay in one of the many rooms; dine on award winning cuisine created using only the freshest local produce; bring a team of merry men for a themed night of fun, food and laughter; enjoy great business facilities in a secluded venue or book the wedding of your dreams within the ancient walls and picturesque grounds. Ruthin Castle is a royal Welsh gem just waiting to be explored.

A warm and friendly welcome awaits…

Legendary Ruthin Castle has been welcoming guests – including royals and noted members of society – for several hundred years and today that long record of delivering warm hospitality and comfort to guests continues. For the ultimate visit book one of the four unusually themed and extravagantly furnished Royal Salons , the most superior of which is the stately Prince of Wales . Stemming from its historic mediaeval roots and current refurbishment program, guests can also choose from a selection of refurbished 4-star Deluxe Rooms , whilst at 3-star standard there are a variety of traditional Four Poster Rooms , double or twin Castle Rooms and for the most budget conscious, smaller Junior Castle Rooms .* All charming rooms encapsulate the era of the castle blending tradition with modern comforts, and come complete with 24-hour room service, television, hairdryer, hospitality beverages, telephone, and WiFi internet access.

Please note: Whilst every effort has been made to categorise and describe the rooms, each one is individual in size and style leading to inevitable differences even within categories. Guests planning to stay with young children should note that only a small selection of rooms have space for extra beds and these are often fully booked well in advance. It is essential that arrangements are made at the time of booking. Similarly, for those with mobility or other impairments there are a very limited number of rooms suitable so please discuss your needs with our reservations team who will advise you on what best suits your requirements. Information is also available in our accessibility statement.

Check infrom 15:00Check outuntil 11:00

Hotel Facilities

General • Accessible parking
• Air conditioning
• Bridal suite
• Designated smoking area
• Facilities for disabled guests
• Family rooms
• Games room
• Garden
• Heating
• Key access
• Library
• Lift
• Non-smoking rooms
• Non-smoking throughout
• Outdoor fireplace
• Outdoor furniture
• Picnic area
• Secured parking
• Shared lounge/TV area
• Sun terrace
• Terrace
• Toilet with grab rails
• VIP room facilities
• Wheelchair accessible
Activities • Back massage
• Beauty Services
• Body scrub
• Body treatments
• Body wrap
• Canoeing
• Couples massage
• Cycling
• Facial treatments
• Fishing
• Fitness
• Fitness centre
• Fitness/spa locker rooms
• Foot massage
• Full body massage
• Golf course (within 3 km)
• Hand massage
• Head massage
• Hiking
• Horse riding
• Hot tub/Jacuzzi
• Light therapy
• Make up services
• Manicure
• Massage
• Neck massage
• Pedicure
• Sauna
• Spa and wellness centre
• Spa facilities
• Spa lounge/relaxation area
• Spa/wellness packages
• Steam room
• Themed dinner nights
• Waxing services
Services • 24-hour front desk
• Access to health care professionals
• All plates, cutlery, glasses and other tableware h
• Bar
• BBQ facilities
• Board games/puzzles
• Books, DVDs, music for children
• Bottle of water
• Breakfast in the room
• Breakfast options
• Business centre
• Cashless payment available
• CCTV in common areas
• CCTV outside property
• Coffee house on site
• Concierge service
• Contactless check-in/check-out
• Daily housekeeping
• Dry cleaning
• Express check-in/check-out
• Fax/photocopying
• Fire extinguishers
• First aid kit available
• Food can be delivered to guest accommodation
• Fruits
• Guest accommodation is disinfected between stays
• Guests have the option to cancel any cleaning serv
• Guests have the option to reuse towels
• Hand sanitizer in guest accommodation and key area
• Have you removed, or never offered, all single-use
• Invoice provided
• Kid meals
• Laundry
• Linens, towels and laundry washed in accordance wi
• Luggage storage
• Meeting/banquet facilities
• Newspapers
• Packed lunches
• Physical distancing in dining areas
• Physical distancing rules followed
• Restaurant
• Restaurant (à la carte)
• Room service
• Safety deposit box
• Screens or physical barriers placed between staff
• Security alarm
• Shoeshine
• Smoke alarms
• Special diet menus (on request)
• Staff follow all safety protocols as directed by l
• Tickets to attractions or shows
• Trouser press
• Use of cleaning chemicals that are effective again
• Wine/champagne
Internet • Free WiFi
• Internet services
• WiFi
• WiFi available in all areas
Parking • Free parking
• Parking
• Parking on site
Accommodation • Bath or shower
• Bathrobe
• Body soap
• Bottle of water
• Cable channels
• Carpeted
• Clothes rack
• Conditioner
• Cots
• Desk
• Dressing room
• Electric kettle
• Fan
• Feather pillow
• Flat-screen TV
• Fold-up bed
• Free toiletries
• Hairdryer
• Heating
• Interconnected room(s) available
• Iron
• Ironing facilities
• Key access
• Laptop safe
• Linen
• Non-feather pillow
• Pants press
• Private bathroom
• Radio
• Satellite channels
• Seating Area
• Shampoo
• Smoke alarm
• Socket near the bed
• Sofa
• Tea/Coffee maker
• Telephone
• Toilet
• Toilet paper
• Towels
• Trash cans
• TV
• Upper floors accessible by stairs only
• View
• Walk-in shower
• Wardrobe or closet
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